Chat with Us

Have a question for us?

Fill out this contact form to speak with us. Alternatively, click the button below to give us a call.

Call Us
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

FAQs

Why can’t I do all my campaigns at once?

Technically, you can, but we don’t recommend it. By focusing on 1-2 campaigns at a time, we can give each project the attention it deserves to make your brand stand out. This approach helps ensure we capture the essence of your brand while keeping everything aligned with your goals.

How long does it take for my campaign to launch?

The timeframe depends on the complexity of the campaign. On average, it takes 2-4 weeks for preparation, depending on deliverables such as visuals, approvals, and ad setups. We'll keep you informed of every milestone along the way.

How will I receive updates on my project?

You’ll receive regular updates through your dashboard and email notifications. You can also schedule check-ins with your project manager if you’d like more frequent updates or status reviews.

What happens if I need to pause my campaign?

We understand that things can change. If you need to pause your campaign, let us know as soon as possible. We’ll work with you to adjust timelines and ensure your campaign resumes seamlessly when you’re ready.

What if I can't access my dashboard?

If you’re unable to access your dashboard, please contact us immediately. Our team is ready to assist you and get you back on track as quickly as possible.

info@brmarketgroup.com

Can I update my project details after onboarding?

Yes, you can! Simply reach out to your account manager or submit a request via your dashboard. We’ll review the updates and let you know how they’ll fit into the project timeline.

What should I prepare before our onboarding meeting?

Gather any essential brand assets, such as logos, brand guidelines, and recent content you’d like us to reference. This will help us get a head start and create something aligned with your vision from day one.

Can I request additional services during my project?

Absolutely! You can request additional services at any point during your project. Just let your account manager know, and we’ll provide details on the next steps, including timelines and any additional costs.